Privacy Policy

01

Data Controller

02

Data We Collect

• Registration data: name, surname, email address, phone number, and company details when creating an account.
• Usage data: information about how you interact with our platforms, including pages visited, features used, and session times.
• Communication data: messages, inquiries, and any communication you send to us or through our platforms.
• Technical data: IP address, browser type, operating system, device identifiers.
• Integration data: third-party API credentials (such as WhatsApp Business API) that you voluntarily connect to our platforms, stored in encrypted form.

03

Purpose of Processing

We use your personal data to:

• Provide, maintain, and improve our services.
• Manage your account and commercial relationship.
• Send service-related communications (updates, alerts, support).
• Comply with legal and regulatory obligations.
• Prevent fraud and ensure platform security.
• Conduct statistical analysis to improve our products (using anonymized data).

04

Legal Basis for Processing

• Contractual performance: to provide the contracted services.
• Consent: for marketing communications and optional features.
• Legitimate interest: to improve our services and ensure security.
• Legal obligation: to comply with applicable regulations in Argentina.

05

Sharing Data with Third Parties

We do not sell or transfer your personal data to third parties for commercial purposes. We may share information in the following cases:

• Service providers: companies that assist us in operating the platform (hosting, cloud infrastructure, payment processing), under confidentiality agreements.
• Integrated third-party platforms: when you connect external services (such as Meta/WhatsApp), data is shared with those platforms according to their own privacy policies.
• Legal requirements: when required by competent authorities in compliance with the law.

06

International Data Transfers

Some of our infrastructure providers may be located outside Argentina. In all cases we take the necessary contractual measures to ensure an adequate level of protection, in accordance with the standards of Law 25,326.

07

Data Retention

We retain your data for as long as necessary to fulfill the described purposes and applicable legal obligations. When an account is cancelled, data is deleted or anonymized within 90 days, unless the law requires retention for a longer period.

08

Information Security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction:

• Encryption in transit (TLS/HTTPS) and at rest.
• Role-based access control.
• Continuous security monitoring.
• Encrypted storage of third-party API credentials.

09

Your Rights (ARCO)

Under Law 25,326, you have the right to:

• Access: request information about the personal data we hold about you.
• Rectification: correct inaccurate or incomplete data.
• Cancellation: request the deletion of your data when it is no longer necessary.
• Opposition: object to the processing of your data under certain circumstances.

To exercise these rights contact us at privacy@digichanges.com. The National Directorate of Personal Data Protection (DNPDP) is the competent supervisory authority in Argentina.

10

Cookies and Tracking Technologies

Our platforms may use cookies to improve user experience, analyze traffic, and personalize content. You can configure your browser to reject them, although this may affect the functionality of some features.

11

Minors

Our services are directed exclusively to persons over 18 years of age with legal capacity to enter into contracts. We do not intentionally collect data from minors.

12

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via a platform notice or by email. Continued use of the service implies acceptance of the changes.

13

Contact

For questions about this policy, please contact us at: